At Sharubu Tours, we are committed to protecting the privacy and security of your personal information.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our services. By using our website, booking tours, or providing your information to us, you consent to the practices described in this policy.
Information We Collect
We may collect and process the following types of personal information:
1: Contact Information: Name, email address, phone number, postal address.
2: Booking Details: Tour preferences, travel dates, passport information, medical and dietary requirements.
3: Payment Information: Credit card details, payment history.
4: Communication: Correspondence between you and Sharubu Tours, including emails and chats.
5: Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our website and to improve your browsing experience.
How We Use Your Information
We use your personal information for various purposes, including:
Providing Services: To process bookings, reservations, and payment transactions for our tours.
Communication: To respond to inquiries, provide customer support, and send important updates about your bookings.
Improvement of Services: To enhance our services, tailor offerings to your preferences, and gather feedback.
Marketing and Promotions: To send promotional materials, newsletters, and special offers related to our services (you can opt out anytime).
Legal Obligations: To comply with legal requirements and respond to lawful requests from authorities.
Sharing Your Information
We may share your personal information with third parties under certain circumstances:
Service Providers: We may engage third-party service providers to assist us in offering our services, including payment processing, IT support, and marketing.
Business Partners: We may share information with trusted partners to offer co-branded or joint services.
Legal Compliance: We may share data to comply with legal obligations or respond to government requests.
Protection of Rights: We may disclose information to protect our rights, safety, and property, as well as that of our customers and others.
Your Choices
1: Access and Correction: You can access and update your personal
information by contacting us.
2: Opt-Out: You can opt out of receiving marketing communications from us at any time.
3: Cookies: You can manage cookie preferences through your browser settings.
Security
We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Children’s Privacy
Our services are not directed towards children under the age of 13. We do not knowingly collect personal information from children.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy
or your personal information, please contact us at:
Email: info@sharubutours.com/kat
Phone: +255 683 405 583/ +255 746 156 938
Postal Address: 72121 Arusha
By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.
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